Critical performance conversations fall into 3 areas: dealing with poor performance, dealing with high performance and dealing with those who are meeting objectives. This course will help you get the best from these conversations and therefore the best out of your staff
Learning outcomes
Participants will have the opportunity to,
Explore the thinking and planning skills required to conduct a critical conversation
Discuss how to develop clear links between motivational objectives and measurable results
Investigate ways to use feedback to maximise performance and deal with poor performance
Understand the mindset and reaction of staff who you are having critical conversations withLocation | Start Date | All Dates | Times | Places Available | Book |
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