Managing Individual Performance - Critical Conversations

Title:Managing Individual Performance - Critical Conversations

Duration:0.5 days
Central Short Courses

Critical performance conversations fall into 3 areas: dealing with poor performance, dealing with high performance and dealing with those who are meeting objectives. This course will help you get the best from these conversations and therefore the best out of your staff

Learning outcomes

Participants will have the opportunity to,

Explore the thinking and planning skills required to conduct a critical conversation

Discuss how to develop clear links between motivational objectives and measurable results

Investigate ways to use feedback to maximise performance and deal with poor performance

Understand the mindset and reaction of staff who you are having critical conversations with

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