Who should attend
This course is designed for staff who wish to improve the quality of their own work or that of their team/department.
Process
The course will be a blend of tutor input, group and individual work.
Learning Outcomes
We all like to receive a quality produce or service, and we all like to give a quality product or service to our customers. But what is quality and how may it be improved? This course is designed to get you thinking about how the work that you or your team produce can be improved.
This session will provide you with the opportunity to:
Location | Start Date | All Dates | Times | Places Available | Book |
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