Before attending this workshop, it is expected that you attend either, or both, of the following workshops: 

• “Introduction to coaching” 

• “Developing your coaching skills” 

Using a coaching approach as a manager goes beyond giving direction - it’s about unlocking potential. When managers coach, they foster a culture of trust, motivation, and growth. This not only improves individual performance and job satisfaction but also helps teams thrive in a more engaged and empowered workplace. 

This practical and reflective session introduces you to the key principles of coaching and shows you how to apply them informally, in the flow of daily work. You’ll learn how to listen actively to build stronger engagement with your colleagues, and how to spot opportunities to support development through meaningful conversations. 

You’ll revisit what coaching really is - and isn’t - and discover how to use core skills like asking open questions, building trust, and offering space for reflection. You’ll also be introduced to a simple but effective method for having impactful coaching conversations that don’t require formal settings or long-time commitments. More importantly, you’ll look at how you build a culture of coaching in your area of work so these skills can be utilised over time. 

This workshop relates to the following competencies outlined in the Competency Framework: Communication, Innovation, and Leading Others: drives performance. 

Learning outcomes:  

• Revisit what coaching is and when it can be used 

• Articulate opportunities to use coaching skills in an informal way 

• Outline how you can use a coaching approach over a period of time 

• Explore a method for having an impactful informal coaching conversation 

Please be aware that this workshop is a discussion-based session with pair and group exercises. You do not have to share anything you are not comfortable with but bear in mind you will be asked to reflect on your own experiences.