Negotiation Skills: Getting a Better Deal
Duration 0.5 days
Training Points 1.0
Team Central Short Courses

Who should attend

This course is available to all staff. It is for you if you want to improve the way that you negotiate in a work place situation.


Course Description

Sometimes we get involved in one-off negotiations with people who we will not deal with again. We usually try to strike the bargain that is most advantageous to ourselves. However, in a work context, most of what we negotiate over involves ongoing relationships. We need to get the best deal for ourselves but we also need to make it a good deal for the other party in order to maintain the relationship. This course will look at the ways of working to such a win:win solution.


Topics covered include:

  • What you negotiate over;
  • Attitude and behaviours required for a win:win negotiation;
  • The stages in a negotiation, from Preparation to Follow-up;
  • Working out potential trades – what you may have to offer;
  • The skills required of a good negotiator.
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