How to have better conversations at work
Duration 2 Hours
Team Professional Development

This practical session is designed for all staff members across UoN, offering a supportive space to explore how to initiate and approach open conversations in the workplace. These conversations are essential for fostering a culture where trust, inclusion, and mutual respect thrive. 

This workshop relates to the  “Communication” and “Self-leadership” competencies outlined in the Competency Framework.   

What is an Open Conversation? 
An open conversation is a meaningful interaction in which all participants feel safe, heard, and respected—with space to share ideas, raise concerns, and contribute to dialogue. These conversations are not just helpful—they’re vital to the culture we’re building together. 

Who is this for? 

This session is open to all university staff who want to: 

  • Improve communication and understanding with colleagues 
  • Gain confidence in giving and receiving feedback 
  • Contribute to a more open and inclusive workplace culture
 Learning Outcomes 

By the end of the session, participants will be able to: 

  • Understand what defines an open conversation and why it matters 
  • Identify common barriers that can prevent openness (e.g., fear, power dynamics, assumptions) 
  • Explore ways to create and contribute to safe, inclusive conversations 
  • Plan and prepare for open conversations in a thoughtful, purposeful way 
  • Use practical tools for structuring open conversations, especially when giving feedback 
  • Practice and reflect on real-world scenarios to build confidence 

Key Themes 

  • What makes a conversation “open”? - Exploring principles of trust, safety, and shared purpose 
  • What gets in the way? - Identifying personal, cultural, and systemic barriers 
  • Setting the stage - Creating the right conditions and choosing the right time 
  • Approaching with intention - How to prepare for an open conversation 
  • Giving and receiving feedback - Tools for honest, respectful dialogue 
  • Practice in a safe space - Guided scenarios, reflection, and shared learning 
LocationStart DateAll DatesTimesPlaces AvailableBook
University Park30 September 202530 September 202510:00am - 12:00pm18