Handling Negativity in the Workplace
Duration 3 Hours
Team Central Short Courses
Who should attend:

All those who wish to find strategies to minimize the impact of others' negative attitudes and behaviours on their own work and well being.


Learning outcomes:

  • Understand some of the causes of negative attitudes at work to enable understanding and empathy
  • Investigate a range of strategies to facilitate open and positive communication with the sources of negativity
  • Consider additional techniques such as re-framing, deflection and soothing to avoid being drawn in to negativity

Process:

This workshop will be interactive and lively with plenty of opportunities to participate.
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