Who should attend

Any manager or team leader who wants to become more proficient in developing their team members.

Course Description

As a manager you are likely to operate in a number of ways to develop your staff. On some occasions (for example when someone is new to a role) you will use one-to-one training. At other times you will be coaching – helping someone to further develop their skills in a particular task. At other times, you may be operating more as a mentor, using your knowledge and experience to help a team member to develop further, perhaps for their next role or future career aspirations. This course is designed to give you a refresher of all of those aspects, with fresh tips and hints.

Topics covered include:

• The different ways in which you can help people to develop in the workplace, including training, coaching and mentoring
• Structuring a training session or programme
• A coaching framework (or two)
• Mentoring and reverse mentoring
• The key skills and behaviours you need to help people to develop

On-line

This course is also offered as a shorter on-line version.