Working with People whose behaviour you don't like or understand
Duration 0.2 days
Team Central Short Courses

Who should attend

This course is available to all staff. It is for you if you want some ideas as to how to understand the behaviours of other people (which may be very different to your own) and how to develop professional relationships with all.

Course Description

During their career, almost everyone works with some people they don’t get on with or don't understand. If this applies to you, this course will help you to look at this situation afresh. It may help you to understand why they are behaving the way they are. It will also look at the options you have for dealing with this, and at ways of developing professional relationships with all.

Topics covered include:

  • Perception – what don’t you like or understand?
  • Motivation - what drives people to behave in these ways
  • How people differ
  • The role of assertiveness in resolving situations
  • Implications of David Merrill’s Social Styles Theory
  • Building working relationships

 Other recommended courses:

  • Managing Difficult and Challenging Behaviours (online)
  • Emotional Intelligence
LocationStart DateAll DatesTimesPlaces AvailableBook
Online Course14 July 202114 July 20219:30am - 11:30am15