Working with People whose behaviour you don't like or understand
Team Central Short Courses
Who should attend
This course is available to all staff. It is for you if you want some ideas as to how to understand the behaviours of other people (which may be very different to your own) and how to develop professional relationships with all.
During their career, almost everyone works with some people they don’t get on with or don't understand. If this applies to you, this course will help you to look at this situation afresh. It may help you to understand why they are behaving the way they are. It will also look at the options you have for dealing with this, and at ways of developing professional relationships with all.
Topics covered include:
Perception – what don’t you like or understand?
Motivation - what drives people to behave in these ways
How people differ
The role of assertiveness in resolving situations
Implications of David Merrill’s Social Styles Theory
Building working relationships
Other recommended courses:
Managing Difficult and Challenging Behaviours (online)