This session will help you to support performance, including building trust, psychological safety and providing structure through accountability and feedback. In the second half of the workshop, members of the HR Employee Relations team will explain the informal and formal performance management process, followed by a group discussion of case studies.


Learning objectives:

Support staff by creating the right environment for them to perform well
Understand the informal and formal performance management process, including responsibilities, steps and goals
Be able to conduct effective and open performance conversations, including using coaching tools
Interpret case studies and understand recommended courses of action.