Campus Solutions Training - Student Account Services (Day 2)
Duration 0.5 days
Team Professional Development
Course Description

This course for staff is aimed at Student Account Services and Finance staff who are responsible for withing with Student Accounts and Debt management.

This training will teach staff how to view and interrogate a student account, produce collections and communications, view communications, use service indicators, add comments to a student account, manage disputes, assign a student to a payment plan and a refresher on taking payments from a student.

The training will comprise some presentation materials but is largely hands-on use of the system.
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