This course will help you strengthen your relationships with stakeholders by using practical tools to understand and influence them effectively. You’ll learn how to map stakeholder relationships, assess needs and expectations, and apply proven communication and influence strategies to build trust and alignment. 

This workshop relates to the Communication”, “Collaboration”, and “Leading others: sets the direction” competencies outlined in the Competency Framework. 

Please note that this workshop is similar to two workshops which were delivered in 2024/25 under the titles “Succeeding with stakeholders” and “Influencing others”. 

Learning outcomes: 

• Identify and differentiate between your internal and external stakeholders 

• Understand how to map stakeholder relationships to assess their needs, expectations, and influence 

• Develop skills to build and nurture positive relationships with stakeholders 

• Understand techniques for influencing others 

• Design stakeholder communications, including choosing appropriate channels