In this session you will learn the importance and power of listening to understand rather than listening to reply. Listening is one of the key coaching and communication skills, it enables you to truly understand others views and perspectives. Having the ability to really listen will enable you to build trust with others and improve your relationships.
Learning Outcomes:
You will learn the importance and power of listening in your conversations
Explore the different levels of listening
Practice the power of silence
Increase your ability to focus on the other person and understand their perspective and needs
Using techniques to summarise and check understanding