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Handling Customer Complaints (Online Course with Assessment)
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Handling Customer Complaints (Online Course with Assessment)
Duration
15 minutes worth of content
Team
PD eLearning
Handling Customer Complaints (Online Course with Assessment)
Learn some effective strategies for turning a complaining customer into a corporate advocate.
Course Topics
The customer’s complaint
How to provide an appropriate response
How to ensure customer satisfaction
Course format: Course format: There's
15 minutes worth of content
Pass Rate Required:
80%
Location
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All Dates
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Online Course
9998