Identifying and Exceeding Customer Needs (Online Course with Assessment)
Duration 15 minutes worth of content
Team PD eLearning
Identifying and Exceeding Customer Needs (Online Course with Assessment)

Here, you’ll follow the process of uncovering customers’ needs, exploring and categorizing those needs and turning them into opportunities to gain a valuable customer that continues to want more of what you have to offer.

Course Topics
Categorise the customer’s need
Explore to specify customer need
Turn the customer’s need into an opportunity

Course format: Course format: There's 15 minutes worth of content
Pass Rate Required: 80%
LocationStart DateAll DatesTimesPlaces AvailableBook
Online Course9986