Is the Customer Always Right (Online Course with Assessment)
Duration15 minutes worth of content
Team PD eLearning
Is the Customer Always Right (Online Course with Assessment)
Exploring the intended meaning behind the question, “Is the customer always right?” equips you with techniques for turning customer problems into opportunities.
Course Topics Determine what to do when the customer isn’t right Diffuse customer anger and disappointments Create a win-win outcome for both you and the customer