Is the Customer Always Right (Online Course with Assessment)
Duration 15 minutes worth of content
Team PD eLearning
Is the Customer Always Right (Online Course with Assessment)

Exploring the intended meaning behind the question, “Is the customer always right?” equips you with techniques for turning customer problems into opportunities.

Course Topics
Determine what to do when the customer isn’t right
Diffuse customer anger and disappointments
Create a win-win outcome for both you and the customer

Course format: Course format: There's 15 minutes worth of content
Pass Rate Required: 80%
LocationStart DateAll DatesTimesPlaces AvailableBook
Online Course9988