Decoding Indirect and Direct Messages (Online Course)
Duration10 minutes worth of content
Team PD eLearning
Decoding Indirect and Direct Messages (Online Course)
There is a commonly held belief in American culture that being direct in your communication style, especially in business, is the best approach. Although practising direct communication is preferred in some situations, it can often come across as harsh or severe, and in a business setting, can demoralize employees. Therefore, learning to communicate well in an indirect fashion is a valuable business and management skill.
Course Topics The differences between direct and indirect communication styles The advantages to mastering indirect communication techniques