60 Second Skills - Leadership & Management - Dealing with Difficult Staff (Online Course)

About the course

Besides being difficult to navigate, dealing with problem employees can be a nerve-wracking prospect.

Ultimately, the problem needs resolving. Whether that means making the employee better or, worst case, removing the problem.

This course is here to give you a quick, 60-second play-by-play on some best practice, that’ll give you the foundations you need to develop your own methods.


Key insights

• Dealing with difficult employees in steps
• Evaluation, Explanation and End-game


Who is it for?

• Any manager or supervisor currently dealing with a difficult member of staff
• Any manager or supervisor who feels like an issue could arise in future (and it probably could)
• Anyone who manages others anywhere


Course format: There's 60 seconds worth of content

Sixty Second Skills are bitesize bits of learning you can take away super quickly.
They don’t have all the information, sure, but it just means there’s no waffling!  Nothing irrelevant. Just the critical bits of knowledge.
They do still have actionable, memorable skills or techniques you can take away and apply at work.
But you don’t have to just watch them in one go. It’s not a challenge!
Feel free to pause them. Watch them more than once. Whatever it takes!

Pass Rate Required: N/A

Pre-Requisites Please click here to access the 60 Second Skills Leadership & Management Dealing with Difficult Staff Infographic