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Handling Negativity in the Workplace
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Handling Negativity in the Workplace
Duration
3 Hours
Team
Professional Development
Who should attend:
All those who wish to find strategies to minimize the impact of others' negative attitudes and behaviours on their own work and well being.
Learning outcomes:
Understand some of the causes of negative attitudes at work to enable understanding and empathy
Investigate a range of strategies to facilitate open and positive communication with the sources of negativity
Consider additional techniques such as re-framing, deflection and soothing to avoid being drawn in to negativity
Process:
This workshop will be interactive and lively with plenty of opportunities to participate
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