Creating Personal Impact – The behavioural skills
Duration 0.5 days
Team Professional Development
Target Audience

This course is for staff only.

Learning Outcomes

Participants will have the opportunity to:
    • Explore how to make a positive first impression and maintain impact long term

    • Examine in detail the positive and negative impacts of body language, tone of voice and the words you use

    • Discuss ways to relate to others which maximizes your impact

    • Consider ways to influence others and become more convincing and credible








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