Who should attend:

All those who wish to find strategies to minimize the impact of others' negative attitudes and behaviours on their own work and well being.


Learning outcomes:

• Understand some of the causes of negative attitudes at work to enable understanding and empathy
• Investigate a range of strategies to facilitate open and positive communication with the sources of negativity
• Consider additional techniques such as re-framing, deflection and soothing to avoid being drawn in to negativity

Process:

This workshop will be interactive and lively with plenty of opportunities to participate.