The ability to manage change is key to successful operation and team management. This course will provide you with a toolkit for change, helping you to plan, deliver and evaluate changes you manage.
Learning Outcomes:
·How to identify when change is necessary
·Understand people’s reaction to change
·Planning change – links to project management best practice
·Delivering change – how to keep staff and stakeholders on board throughout the process
·Evaluating change – learning the lessons for next time