Customer Service
Customer Service Online Courses

Available Courses

Dates Available

Course NameLocationStart DateAll DatesTimesPlaces AvailableBook
Five Steps to Problem-Solving and Diffusing Upset Customers (Online Course with Assessment)Online Course9987
Mastering the Telephone - Basic Skills (Online Course with Assessment)Online Course9985
The 7 Steps to Perfect Telephone Etiquette (Online Course)Online Course9985
Is the Customer Always Right (Online Course with Assessment)Online Course9996
Customer Service Success (Online Course with Assessment)Online Course9990
Identifying and Exceeding Customer Needs (Online Course with Assessment)Online Course9993
Stellar Customer Service - Best Practices (Online Course with Assessment)Online Course9995
Vulnerable Customers (Online Course with Assessment)Online Course9995
Excellence in Customer Service (Online Course with Assessment)Online Course9991
Handling Customer Complaints (Online Course with Assessment)Online Course9997
Customer Loyalty (Online Course)Online Course9995
Complaints Handling - Turning Negatives into Positives (Online Course with Assessment)Online Course9986