Customer Service

Customer Service

Customer Service

Customer Service Online Courses

Available Courses

Complaints Handling - Turning Negatives into Positives (Online Course with Assessment)

Customer Loyalty (Online Course)

Customer Service Success (Online Course with Assessment)

Excellence in Customer Service (Online Course with Assessment)

Five Steps to Problem-Solving and Diffusing Upset Customers (Online Course with Assessment)

Handling Customer Complaints (Online Course with Assessment)

Identifying and Exceeding Customer Needs (Online Course with Assessment)

Is the Customer Always Right (Online Course with Assessment)

Mastering the Telephone - Basic Skills (Online Course with Assessment)

Stellar Customer Service - Best Practices (Online Course with Assessment)

The 7 Steps to Perfect Telephone Etiquette (Online Course)

Vulnerable Customers (Online Course with Assessment)

Dates Available

Course Name	Location	Start Date	All Dates	Times	Places Available	Book
Excellence in Customer Service (Online Course with Assessment)	Online Course				9995
Identifying and Exceeding Customer Needs (Online Course with Assessment)	Online Course				9996
The 7 Steps to Perfect Telephone Etiquette (Online Course)	Online Course				9998
Five Steps to Problem-Solving and Diffusing Upset Customers (Online Course with Assessment)	Online Course				9997
Complaints Handling - Turning Negatives into Positives (Online Course with Assessment)	Online Course				9995
Customer Service Success (Online Course with Assessment)	Online Course				9997
Mastering the Telephone - Basic Skills (Online Course with Assessment)	Online Course				9995
Vulnerable Customers (Online Course with Assessment)	Online Course				9998
Stellar Customer Service - Best Practices (Online Course with Assessment)	Online Course				9998
Customer Loyalty (Online Course)	Online Course				9998
Is the Customer Always Right (Online Course with Assessment)	Online Course				9998
Handling Customer Complaints (Online Course with Assessment)	Online Course				9998