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Available Courses
Complaints Handling - Turning Negatives into Positives (Online Course with Assessment)
Customer Loyalty (Online Course)
Customer Service Success (Online Course with Assessment)
Excellence in Customer Service (Online Course with Assessment)
Five Steps to Problem-Solving and Diffusing Upset Customers (Online Course with Assessment)
Handling Customer Complaints (Online Course with Assessment)
Identifying and Exceeding Customer Needs (Online Course with Assessment)
Is the Customer Always Right (Online Course with Assessment)
Mastering the Telephone - Basic Skills (Online Course with Assessment)
Stellar Customer Service - Best Practices (Online Course with Assessment)
The 7 Steps to Perfect Telephone Etiquette (Online Course)
Vulnerable Customers (Online Course with Assessment)
Dates Available
Course Name
Location
Start Date
All Dates
Times
Places Available
Book
The 7 Steps to Perfect Telephone Etiquette (Online Course)
Online Course
9967
Customer Service Success (Online Course with Assessment)
Online Course
9951
Identifying and Exceeding Customer Needs (Online Course with Assessment)
Online Course
9978
Mastering the Telephone - Basic Skills (Online Course with Assessment)
Online Course
9972
Customer Loyalty (Online Course)
Online Course
9978
Handling Customer Complaints (Online Course with Assessment)
Online Course
9985
Five Steps to Problem-Solving and Diffusing Upset Customers (Online Course with Assessment)
Online Course
9963
Is the Customer Always Right (Online Course with Assessment)
Online Course
9980
Vulnerable Customers (Online Course with Assessment)
Online Course
9985
Excellence in Customer Service (Online Course with Assessment)
Online Course
9968
Complaints Handling - Turning Negatives into Positives (Online Course with Assessment)
Online Course
9968
Stellar Customer Service - Best Practices (Online Course with Assessment)
Online Course
9976