Customer Service
Customer Service Online Courses

Available Courses

Dates Available

Course NameLocationStart DateAll DatesTimesPlaces AvailableBook
Five Steps to Problem-Solving and Diffusing Upset Customers (Online Course with Assessment)Online Course9977
Mastering the Telephone - Basic Skills (Online Course with Assessment)Online Course9984
The 7 Steps to Perfect Telephone Etiquette (Online Course)Online Course9982
Is the Customer Always Right (Online Course with Assessment)Online Course9995
Customer Service Success (Online Course with Assessment)Online Course9981
Identifying and Exceeding Customer Needs (Online Course with Assessment)Online Course9988
Stellar Customer Service - Best Practices (Online Course with Assessment)Online Course9986
Vulnerable Customers (Online Course with Assessment)Online Course9992
Excellence in Customer Service (Online Course with Assessment)Online Course9981
Handling Customer Complaints (Online Course with Assessment)Online Course9995
Customer Loyalty (Online Course)Online Course9995
Complaints Handling - Turning Negatives into Positives (Online Course with Assessment)Online Course9982